0161 275 0987 or
oats@access-summit.org.uk
|
|
0161 275 0987 or
oats@access-summit.org.uk |
| Ongoing Assistive Technology Support (OATS)...for when its all going wrong! |
Assessments undertaken by Access SUMMIT will always include recommendations for appropriate warranty cover, but such cover will include repairs resulting from hardware and operating system failure only, not usually will not help resolve problems with the assistive technology resources or virus / malware infection.
The Access SUMMIT OATS Service is available to students who have had this resource recommended and approved by their Funding Bodies.
OATS Support can include telephone support, on-site and remote assistance. In those cases when such support cannot resolve your difficulties technical intervention by our technician will be required.
In addition, OATS can help for those occasions during your course when you need extra assistance with a piece of assistive technology or some additional training.
If you have any queries relating to OATS please contact:
Jon Rose on Tel 0161 275 0988 or Email oats@access-summit.org.uk .