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Terms and Conditions

Please read the Access SUMMIT Terms and Conditions relating to the supply of Support Support Workers below:-

  1. DEFINITIONS

  2. In these Terms of Business the following definitions apply:
    "Assignment Term" means the period during which the Support Worker is supplied by Access SUMMIT to render Services to you, The Client;
    "Access SUMMIT" means The Access SUMMIT Joint Universities Disability Support Centre of St Peters House, Precinct Centre, Oxford Road, Manchester, M13 9GH operating in collaboration with Randstad HR Solutions; an employment business;
    "Client" means the person to whom the Support Worker is supplied or introduced;
    "Services" means the services required by the Client as determined by the Client's Funding Body pursuant to an independent assessment of the Client's requirements;
    "Session" means a period on a particular day during which the Support Worker provides the Services;
    "Support Worker" means the individual who is introduced or supplied by Access SUMMIT to provide Services to the Client;

  3. Unless the context otherwise requires, references to the singular include the plural.

  4. The headings contained in these Terms are for convenience only and do not affect their interpretation.

  5. THE CONTRACT

  6. These Terms constitute the contract between Access SUMMIT and the Client for the supply of the Support Worker's Services by Access SUMMIT to the Client. They are deemed to be accepted by the Client when the Client registers on this website, by virtue of the Client's request for the use of a Support Worker, by the Client's acceptance of the Support Worker's Services or by the verification of a time sheet by the Client (in accordance with clause 6 below), whichever is the earliest. These Terms and Conditions contain the entire agreement between the parties.

  7. No variation or alteration to these Terms and Conditions shall be valid unless the details of such variation are agreed between Access SUMMIT and the Client and are set out in writing and a copy of the varied terms is given to the Client stating the date on or after which such varied Terms and Conditions shall apply.

  8. THE SERVICES

  9. As far as reasonably practicable, Access SUMMIT shall agree with the Client the times and dates on which Access SUMMIT will provide a Support Worker to supply the Services during the Assignment Term.

  10. Should the Client for whatever reason subsequently not require the Services at any time that may have been agreed, the Client agrees to notify Access SUMMIT and/or the Support Worker at least 24 hours prior to the time that the Support Worker is due to provide the Services for the Client.

  11. In the event that such notice referred to at clause 3.2 is not given or if the Services are no longer required on a particular occasion (e.g. cancellation of a taught session) and the Support Worker and/or Access SUMMIT has not received the required 24 hours notice, the Client agrees that Access SUMMIT will still be entitled to claim a fee equivalent to 1 hour of the expected charge rate.

  12. CHARGES

  13. Access SUMMIT and the Client acknowledge and agree that Access SUMMIT' charges shall be funded via the Client's Disabled Student's Allowance (or equivalent) by the Client's Funding Body via the Student Loans Company (or equivalent).

  14. Access SUMMIT' charges include: the hourly rate to the Support Worker; annual leave/holiday entitlement per hour worked; employer's National Insurance contributions; and Randstad's and Access SUMMIT's administration charges related to advertising, recruiting, training, organising, CRB checking, insuring and paying the Support Worker. The administration charge for each support type/level is made up of a fixed element, relating to costs associated with all support types/levels, and a further, supplementary element related to costs associated with that support type/level. VAT, if applicable, is payable on the entirety of these charges

  15. The Client agrees to take such steps as are reasonably practicable (including but not limited to compliance with clause 6) in order to ensure that Access SUMMIT receives payment for the Services during the Assignment Term.

  16. For the avoidance of doubt, the parties agree that Access SUMMIT is still entitled to payment of a minimum of 1 hour via the Client's Disabled Student's Allowance (or equivalent) by the Client's Funding Body via the Student Loans Company (or equivalent) for the Support Worker's Services in the event that the Client fails to provide the required notification of cancellation of the Services in accordance with clause 3.3.

  17. There are no rebates payable in respect of Access SUMMIT's charges.

  18. INFORMATION TO BE PROVIDED

  19. When putting forward a Support Worker to the Client to fulfil a requirement for Services, Access SUMMIT shall inform the Client of the identity of the Support Worker; ensure that the Support Worker has the necessary or required experience, training, qualifications and any authorisation required by law or a professional body to provide the Services; and that the Support Worker is willing to provide Services to the Client during the Assignment Term.

  20. The Client undertakes to notify Access SUMMIT of any health and safety issues of which he is aware that may affect the Support Worker.

  21. VERIFYING THAT THE SUPPORT WAS RECEIVED

  22. At the end of each Session during an Assignment Term the Support Worker will create a time sheet electronically. The Client will receive a request to verify that the support was received as detailed by email or SMS - depending upon the method chosen above.

  23. Verification is confirmation of the number of hours worked. If The Client is unable to verify the time sheet produced because the hours detailed are disputed, The Client shall inform Access SUMMIT as soon as is reasonably practicable and shall co-operate fully and in a timely fashion with Access SUMMIT to enable Access SUMMIT to establish what hours, if any, were worked by the Support Worker. Failure to verify the time sheet does not affect Access SUMMIT's entitlement to recover payment for the hours worked by the Support Worker.

  24. The Client is not entitled to decline to verify a timesheet on the basis of dissatisfaction with the Services performed by the Support Worker. In cases of unsuitable work the provisions of clause 9.1 below should be applied.

  25. LIABILITY

  26. Whilst every effort is made by Access SUMMIT to give satisfaction to the Client by ensuring reasonable standards of skills, integrity and reliability from Support Workers and further to provide them in accordance with the Client's referral details, Access SUMMIT is not liable for any loss, expense, damage, delay, death or personal injury arising from any failure to provide any Support Worker for all or part of the period of booking or from the negligence, dishonesty, misconduct or lack of skill of the Support Worker or for any other reason, except that, for the avoidance of doubt, Access SUMMIT does not exclude liability for death or personal injury arising from its own negligence.

  27. Support Workers supplied by Access SUMMIT are engaged under "Contracts for Services". They are not the employees of Access SUMMIT.

  28. The Client undertakes that s/he shall notify Access SUMMIT if s/he has any reason to believe that it would be detrimental to the interests of the Support Worker or the Client for the Support Worker to provide the Services.

  29. The Client shall be responsible for any loss, damage or injury caused to Access SUMMIT or the Support Worker as a result of any breach of these Terms by the Client.

  30. SPECIAL SITUATIONS

  31. Where the Support Worker is required by law, or any professional body to have any qualifications or authorisations to provide the Services or the Services involves caring for or attending one or more persons under the age of eighteen or any person who by reason of age, infirmity or who is otherwise in need of care or attention, Access SUMMIT will take all reasonably practicable steps to obtain and offer to provide to the Client: (a) Copies of any relevant qualifications or authorisations of the Support Worker; and (b) Two references from persons not related to the Support Worker who have agreed that the references they provide may be disclosed to the Client.

  32. Access SUMMIT will take all reasonably practicable steps to confirm that the Support Worker is suitable to provide the Services. If Access SUMMIT is unable to obtain any relevant information it shall inform the Client of the steps it has taken to obtain this information in any event.

  33. TERMINATION

  34. If the Client reasonably considers that the Services of the Support Worker are unsatisfactory, the Client may terminate the Services either by instructing the Support Worker to leave the Session immediately, or by directing Access SUMMIT to remove the Support Worker. The Client agrees to confirm any termination of the Services to Access SUMMIT.

  35. The Client may terminate the provision of the Services by a Support Worker at any time by giving 24 hours notice to Access SUMMIT. Access SUMMIT may terminate the provision of Services by a Support Worker to the Client at any time without prior notice, with immediate effect and without liability by providing notice to the Client.

  36. The Client shall notify Access SUMMIT immediately and without delay and in any event within 24 hours if the Support Worker fails to attend work.

  37. Access SUMMIT shall notify the Client immediately if it receives or otherwise obtains information which gives it reasonable grounds to believe that a Support Worker supplied to the Client is unsuitable to provide the Services.

  38. LAW

  39. These Terms are governed by the law of England &Wales are subject to the exclusive jurisdiction of the Courts of England and Wales.

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